INTERNATIONAL GROWTH READINESS ASSESSMENT (IGRA)

Make your next export move count.

Know what to pursue, what to verify and which capabilities to build.

IGRA is a guided assessment, not a generic export-readiness checklist.

Receive an individually prepared, professionally reviewed report matched to your initiative's stage.


Start Where You Are

You can begin even if your target market or customer segment is not yet defined. Save your progress and return when you have more evidence.

YOUR REPORT MATCHES YOUR STAGE

Three pathways. Practical next steps.


O1 - Direction

Establish where to focus your export market research.


O2 - Evidence & Action

Identify what is supported by evidence and what still needs verification.


O3 - Capability & Execution

Identify vital business capabilities, resource gaps and priorities for action.

INTERNATIONAL GROWTH READINESS PROGRAMME

Helping SMEs make better decisions about markets, customers, positioning and Route to Market.

A practical, decision-oriented programme for SME managers and the organisations that support them.

Assess readiness, strengthen competitiveness, prioritise export markets, understand customers, sharpen positioning, design a practical Route to Market and turn decisions into action. For SME support organisations, the programme also strengthens adviser capabilities and practical enterprise-support services.

Better decisions. Stronger enterprises. Sustainable international growth.

The Growth Journey
Needs-based segmentation and positioning process

30+ years of
management and advisory experience

Institutions

16 years with
ITC – UNCTAD/WTO

Institutions

Experience across
43+ country contexts

Institutions

Enterprise competitiveness
and international growth

Institutions

Institutional Capacity Building,
training and facilitation

INTERNATIONAL GROWTH READINESS ASSESSMENT (IGRA)

Make your next export move count.

Know what to pursue, what to verify and which capabilities to build.

Turn one international growth initiative into evidence-supported decisions and practical next actions. IGRA connects your market, customers and offer to the capabilities and resources needed to deliver.

Receive an individually prepared, professionally reviewed report to guide your next move.

One specific initiative Relevant external evidence Practical management priorities

Full assessment: about 2–3 hours. Save and return when needed.

O3 - Capability & Execution

IGRA is a guided assessment,
not a generic export-readiness checklist.

Your next decision needs more than a general score. IGRA examines the initiative you want to pursue, the evidence behind it and the capabilities its intended offer depends on.

WHAT YOU RECEIVE

A report you can put to work

IGRA prepares one report matched to the stage of your initiative. Each report explains what the findings mean and what to do next.

DIRECTION

Find a credible direction

International Growth Direction Report

When it applies
No working target country yet.

What you can do with it Focus your market research. Identify customer segments to investigate, evidence to gather and preparation priorities before selecting a market.

EVIDENCE AND ACTION

Strengthen your market evidence

Target Market and Customer Segment Evidence & Action Report

When it applies
A working country exists, but the customer segment or important market evidence needs strengthening.

What you can do with it See which market and customer assumptions have support, what remains unverified and which checks should guide your next decision.

CAPABILITY AND ACTION

Know which capabilities to build and how

Export Readiness Assessment and Action Report

When it applies
The market and customer foundation is established and the required full-assessment responses are available.

What you can do with it Prioritise the capabilities vital to your offer. See what needs strengthening and the resource, management and Capacity Building actions that can help address it.

Individually prepared and professionally reviewed. No overall readiness score.

A full capability review follows an established market and customer foundation and the required full-assessment responses. An enquiry or order does not bypass this review.

DOWNLOADABLE SAMPLE REPORT

See IGRA in practice

Explore the complete 40-page assessment of fresh Hass avocados from Uganda to the Netherlands, focused on importers and ripeners supplying supermarket programmes.

See how market and customer evidence connects with vital capabilities, resource needs, financial considerations and practical next actions.

DOWNLOAD A SAMPLE REPORT

40-page PDF · Opens in a new tab to view or download.

ILLUSTRATIVE REPORT EXTRACT

Delivery cost to the intended market is not yet verified.

Next action: Obtain comparable freight and handling quotations, then check whether the landed price can support the intended offer.

Example only — not a finding from a client assessment.

Start with the initiative you want to pursue.

WHO BENEFITS

Clearer decisions for SMEs.
More focused enterprise support.

For SME support organisations

Black African professionals, including women, working on enterprise growth.

Direct support towards what each enterprise needs next.

  • Choose the right next support: direction, evidence or capability development.
  • Focus advice, research, training and Capacity Building where they are needed.
  • Use a consistent framework that respects each enterprise's circumstances.
  • Identify shared support priorities through agreed anonymised cohort findings.
  • Turn findings into practical follow-up support.

Individual reports are shared only with SME consent. An anonymised cohort summary can be agreed as part of an institutional commission.

Discuss assessment scope, cohort reporting and follow-up support for your programme. Fees and commissioning arrangements are agreed directly.

For SMEs

Black African professionals, including women, working on enterprise growth.

Make your next growth decision with clearer evidence and priorities.

  • Focus your initiative on a clear market, customer segment and offer.
  • See which assumptions have evidence and what you still need to verify.
  • Prioritise the vital capabilities and resources identified in the full assessment.
  • Plan your next actions to develop the market, win and fulfil orders, and get paid.
  • Bring clear priorities to discussions with advisers and SME support organisations.

Your individual report is shared only with your consent.

WHY IGRA GOES FURTHER

Build the capabilities your growth opportunity depends on.

Different offers depend on different capabilities. IGRA identifies which business processes are vital for the intended positioning, where they need strengthening and how resource and management priorities can support their development.

IGRA draws on an established approach to business management for enterprise competitiveness. It connects customer needs and competitive positioning to the capabilities, resources and management actions needed to deliver the offer.

The full assessment turns capability gaps into development priorities.

Know which capabilities matter

Focus on the business processes vital to delivering your intended offer.

See what needs strengthening

Understand capability and resource gaps in relation to customer requirements.

Build them with purpose

Connect each priority to management action, resource needs and relevant Capacity Building.

Customer needs
Offer and positioning
Vital capabilities
Resources
Practical actions

Your responses, external evidence and assessment conclusions remain distinguishable. Assumptions and matters still to verify stay visible. IGRA does not combine the findings into one overall readiness score.

What does the full assessment examine?

Business definition and management commitment

Define the product, service or solution, business objectives and management commitment behind the initiative.

Market and customer foundation

Review the target country, customer segment, needs and buying conditions against relevant evidence on demand, competitors, buyer requirements and market access.

Competitive positioning and offer requirements

Connect the offer to the six requirements it must deliver for the intended customers.

Vital capabilities

Review the 26 business processes in relation to the intended positioning, distinguishing vital capabilities from supporting ones.

Resources and financial readiness

Examine the resources supporting vital capabilities, including quantity, quality, timing, cost, access and continuity. Identify priorities for planning, acquiring, allocating and monitoring them.

Execution and transaction safeguards

Review market development, getting orders, fulfilment and payment. Where a concrete opportunity exists, consider its specifications, terms, delivery requirements and payment safeguards.

Management action and continuing assessment

Set practical verification, resource and capability-development priorities, including relevant Capacity Building. Explain what is needed to continue the assessment.

For the same initiative returning after an interim report, the report is titled Export Readiness Assessment and Action Report — Capability and Execution Readiness.

Which requirements must the offer deliver?
Six connected offer requirementsProduct / Offer, Quality, Cost / Price, Delivery / Time, Communication & Sales and Distribution / Route to Market are parallel requirements linked to the offer and positioning.CUSTOMER REQUIREMENTS AND COMPETITIVE POSITIONINGSix requirements shape the offer your customers chooseOFFER ANDPOSITIONINGWhat the businessneeds to deliverProduct / OfferFit the customer’s needsQualityMeet the expected standardCost / PriceCompete on value and costDelivery / TimeDeliver when requiredCommunication& SalesCommunicate value and winordersDistribution /Route to MarketReach customers through theright channelsYour positioning determines which capabilities are vital
Product / Offer
Quality
Cost / Price
Delivery / Time
Communication & Sales
Distribution / Route to Market

These are connected requirements of the offer. They determine which capabilities are vital for the customers you intend to serve.

How are resources linked to capability development?

For each vital capability, IGRA examines what resources are needed, what is available and where management action is required.

Resource management and capability developmentPlan, Acquire, Allocate and Monitor connect resource management to the five categories: Human Resources, Physical Assets, Financial Assets, Information & Know-how, Networks & Alliances.CAPABILITY DEVELOPMENT THROUGH RESOURCE MANAGEMENTBuild the resources behind vital capabilitiesPlan, acquire, allocate and monitor resources for the processes that matterPlanDefine what the vitalprocesses needAcquireSecure the requiredresourcesAllocatePut resources where theymatterMonitorReview performance andavailabilityReview and adjust as findings changeHumanResourcesPeople, skills andexperiencePhysicalAssetsEquipment andfacilitiesFinancialAssetsFunding and workingcapitalInformation& Know-howInformation, methodsand expertiseNetworks& AlliancesRelationships anddelivery partners
Human Resources
Physical Assets
Financial Assets
Information & Know-how
Networks & Alliances

Plan → Acquire → Allocate → Monitor. Review quantity, quality, timing, cost, access and continuity in relation to the vital capability.

The practical steps

How the assessment works

Describe one initiative. Have its evidence reviewed. Receive a report that guides the next action.

01

Describe your initiative

Provide guided responses about your product, service or solution, intended market and customers, and current preparation.

02

Review the evidence and needs

Your responses and relevant external evidence are examined. Capability and resource review follows when the foundation and required responses support it.

03

Receive your report and act

Use the findings and priorities to guide your next decision. After an interim report, return with updated evidence for the same initiative.

AI-assisted analysis supports report preparation. Each report is professionally reviewed before delivery.

Before you begin

Your practical questions

Who is IGRA for?

SMEs considering a first export initiative or a new international growth opportunity. The assessment focuses on one product, service or solution and its intended market and customers.

How long should I allow?

Allow about 2–3 hours for a full assessment. You can complete it over more than one sitting. Return using the same browser, device and original assessment link.

What happens after submission?

You receive an acknowledgement email. The expected report-delivery date is confirmed after your case has been reviewed.

What about pricing and institutional use?

Please get in touch for pricing and commissioning arrangements. Further advisory work or Capacity Building is agreed separately.

How is my information handled?

Your information is used to review the assessment, prepare the report and communicate about the service. Your individual report is shared only with your consent. Read the assessment information-use notice before submitting.

What support can follow?

IGRA is the assessment component of the International Growth Readiness Programme. Findings can guide subsequent advisory work, research, training and Capacity Building to develop the capabilities the initiative needs.

Put evidence behind your next export decision.

Give your next move a clearer basis. Start with the initiative you want to pursue and receive a report that helps you focus the next decision and practical action.

Full assessment: about 2–3 hours. Save and return when needed.

Supporting a group of SMEs? Discuss how IGRA can focus your programme and the Capacity Building that follows.

THE INTERNATIONAL GROWTH CHALLENGE

Exporting is not a destination. It is a series of decisions

International growth does not begin with a list of attractive countries. It begins with a clear understanding of the company, the business it is seeking to grow, its customers, capabilities and resources, and the opportunities where that business can compete successfully and sustainably.

– Is the company ready—and does the business have a competitive basis—for international growth?
– Which export markets should the business prioritise?
– Which customers should the business serve?
– How should it configure and position its offer?
– What Route to Market should it choose?
– How can its decisions be translated into a practical implementation plan?

The International Growth Readiness Programme helps SME managers address these questions through a coherent and practical decision-making process, while equipping support organisations and advisers with the frameworks and capabilities to guide SMEs more effectively.

WHO THE PROGRAMME IS FOR

Supporting SMEs—and the organisations that support them

The programme can be delivered directly to SME managers or adapted for organisations seeking to strengthen the quality and impact of their SME support services.

For SMEs and management teams

For companies seeking to strengthen competitiveness, prepare for international growth, enter new export markets or review and improve an existing export business plan.

The programme is particularly relevant for:

  • SME owners, managing directors and management teams

  • Export, international business and commercial managers

  • Companies assessing their international growth readiness and competitiveness

  • Companies selecting or reviewing priority export markets

  • Companies seeking to understand customers and strengthen positioning

  • Companies designing a practical Route to Market and implementation plan

Participants leave with clearer decisions on readiness, competitiveness, priority markets, customers, positioning and Route to Market—and a practical understanding of the capabilities, resources and actions required for implementation.

For development programmes and SME support organisations

For institutions designing, commissioning or delivering practical competitiveness, international growth and export-development support to SMEs.

The programme is relevant for:

  • Development programmes and donor-funded initiatives

  • Export Promotion Organisations and trade-support institutions

  • Chambers of Commerce and business associations

  • Business Support Organisations and SME development agencies

  • Consultants, SME advisers, trainers and facilitators

  • Universities, business schools and enterprise-development projects

The programme strengthens institutional Capacity Building, adviser development, Training-of-Trainers, facilitation and sustainable enterprise-support services—including initiatives serving women-led businesses, young entrepreneurs and other underserved enterprise groups.

A STRUCTURED LEARNING JOURNEY

From readiness to action

The programme follows a connected sequence of business and management decisions, moving from readiness and competitiveness to focused international growth and practical implementation.

01 . READINESS

Assess the company’s objectives, the competitiveness of the business, and the capabilities, resources and organisational preparedness required for international growth.

02 . MARKETS

Identify, compare and prioritise export markets where the business has a realistic and sustainable basis for competing.

03 . CUSTOMERS

Understand customer needs, expected outcomes, habits and buying occasions, and identify meaningful priority segments.

04 . POSITIONING

Configure and position the offer to address priority customer needs and competitor gaps in a way the business can deliver consistently.

05 . ROUTE TO MARKET

Determine how the business will communicate with customers, reach them, distribute its offer and generate orders.

06 . ACTION

Translate the decisions into a practical implementation plan supported by the required capabilities, resources, responsibilities and priorities.

WHAT MAKES THE PROGRAMME DISTINCTIVE

More than generic export training

The programme combines practical international business tools with a disciplined approach to defining the business, understanding customers, configuring the offer and building the capabilities required to compete and deliver consistently.

Business Definition

What a company produces is not necessarily what its customers are buying.

A business should not be defined only by what the company produces. It must also consider whom it serves, which customer needs it addresses and what provides a meaningful basis for differentiation.

A clear business definition guides which customers the business studies, which competitors it recognises, which offers it develops, which capabilities it builds and where the company allocates scarce resources.

Needs-Based Segmentation — NEHO

Customers who look similar may buy for completely different reasons.

The NEHO framework identifies meaningful customer segments through:

  • Needs

  • Expected Outcomes

  • Habits

  • Occasions

It moves segmentation beyond geography, demographics, industry or company size and focuses instead on the reasons customers choose, buy and use an offer.

Positioning

Positioning is not simply a slogan or a statement about how a company wants its offer to be perceived.

Positioning is the deliberate configuration of the offer to address unmet customer needs and competitor gaps, supported by the capabilities required to deliver it consistently.

Positioning may involve:

  • Cost

  • Quantity

  • Quality

  • Time and place

  • Product or service features

  • Sales conditions

PROGRAMME STRUCTURE

Eight connected modules

The modules can be delivered as a complete learning journey for SMEs and management teams or adapted to the objectives of a particular SME group, institution, development programme or Capacity Building initiative.

1. International Growth Readiness Assessment

Assess the company’s objectives, the competitiveness of the business, export experience, capabilities, resources and organisational preparedness before committing to international growth.

2. Selecting the Right Export Markets

Develop a structured basis for identifying, comparing and prioritising export markets where the business has a realistic and sustainable basis for competing.

Readiness assessment and export market selection process

3. Needs-Based Segmentation and Customer Targeting

Identify meaningful customer groups by examining their needs, expected outcomes, habits and buying occasions.

4. Competitive Positioning and Value Proposition Design

Define how the offer will address priority customer needs and competitor gaps, and determine the capabilities the company must build or mobilise to deliver that position consistently.

Needs-based segmentation and positioning process

5. Turning Market Research into Strategic Decisions

Define information requirements, distinguish useful evidence from general market data and convert research findings into practical business decisions.

6. Designing a Practical Route to Market

Determine how the business will communicate its offer, reach customers, manage distribution and generate orders in priority markets.

Market research and Route to Market process

7. From Strategy to Action: Capability and Resource Planning

Identify the capabilities, responsibilities and resources the company must mobilise to implement the business’s international growth decisions.The five-resource framework:

  • Human Resources

  • Physical Assets

  • Financial Assets

  • Information and Know-how

  • Networks and Alliances

8. Reviewing and Strengthening Export Business Plans

Review the coherence of the business and management decisions, identify gaps and strengthen the export business plan as a practical guide for implementation.

Resource planning and export business plan review

FLEXIBLE DELIVERY

Adapted to participants, organisations and programme objectives

The International Growth Readiness Programme can be delivered in different formats for SMEs, management teams and support organisations while preserving the coherence of the methodology, decision journey and practical application.

Executive and focused formats

  • Executive briefings

  • Focused one-day workshops

  • Management strategy sessions

  • Programme orientation and stakeholder briefings

Programme formats

  • Multi-session learning programmes

  • In-person workshops

  • Online workshops and advisory meetings

  • Hybrid programmes

  • Applied assignments and facilitated exercises

Flexible delivery formats for executive briefings, workshops, online meetings, hybrid programmes and facilitated learning

Advisory support

  • International Growth Readiness Assessments

  • Competitiveness and international growth advisory

  • Export market selection assignments

  • Export business plan reviews

  • Customised management workshops and coaching

Institutional Capacity Building

  • Capacity Building for SME advisers, consultants and institutional teams

  • Training-of-Trainers

  • Facilitator and adviser development

  • Institutional programme and enterprise-support service design

  • Tools and frameworks for supporting SME decision-making

Advisory support and institutional capacity building for SMEs, advisers, trainers and support organisations

The scope, duration and delivery format can be adapted to participant profiles, the needs of SME management teams, the composition of the SME portfolio and the institutional objectives of the commissioning organisation.

ABOUT THE PROGRAMME ADVISER

Gültekin Özaltınordu

Enterprise Competitiveness & International Growth Adviser

SME Strategy · Export Readiness · Market Development · Institutional Capacity Building

Programme adviser Gültekin Özaltınordu speaking at an international business event

Gültekin Özaltınordu advises enterprises, management teams and SME-support institutions on competitiveness, international growth and the capabilities required to translate strategy into practical results.

His experience combines 14 years of private-sector management, 16 years at the International Trade Centre – UNCTAD/WTO (ITC), and subsequent international consulting assignments across 43 country contexts. This background gives him a practical understanding of business and management decision-making, as well as the institutional systems that support SME development.

In his work with SMEs and management teams, he covers international growth readiness, business definition, export market selection, customer and needs-based segmentation, positioning and value proposition, Route to Market, capability and resource planning, and the review and strengthening of export business plans.

At institutional level, he works with development programmes, Export Promotion Organisations, Chambers of Commerce and other Business Support Organisations to strengthen adviser capabilities, develop Training-of-Trainers and facilitator programmes, and design practical and sustainable enterprise-support services.

Enterprise Competitiveness | International Growth Strategy | SME Development | Market Development
Export Readiness | Route to Market | Institutional Capacity Building | Adviser Development

PROGRAMME RESOURCES

Explore the programme and methodology

These resources provide an overview of the programme and introduce selected elements of the methodology used to strengthen business competitiveness and international growth decision-making.

IGRA AT A GLANCE

International Growth Readiness Assessment (IGRA)

A one-page overview of who benefits from IGRA, the three report pathways and how market evidence, vital capabilities and resources connect to practical action.

VIEW THE IGRA INFOGRAPHIC

One-page PDF · View online or download.

International Growth Readiness Programme brochure cover

International Growth Readiness Programme Brochure

A comprehensive overview of the programme’s methodology, eight connected modules, target audiences, delivery formats and application with SMEs, management teams and support organisations.

Business Definition

Business Definition

A learner-friendly introduction to defining a business through the customers it serves, the needs it addresses and the basis on which it competes—not simply by what the company produces.

Needs-Based Segmentation (NEHO)

Needs-Based Segmentation — NEHO

A practical introduction to identifying meaningful customer segments through Needs, Expected Outcomes, Habits and Occasions.

Positioning

Positioning

An explanation of positioning as the deliberate configuration of an offer to address unmet customer needs and competitor gaps in a way the business can deliver consistently.

DISCUSS A PROGRAMME

Interested in strengthening enterprise competitiveness and international growth?

Let us explore how the International Growth Readiness Programme could support your SME management teams, adviser network, enterprise-support services, training initiative or development programme.

The programme can be delivered as a complete learning journey or tailored around selected business priorities, institutional objectives, participant groups and delivery formats.

Gültekin Özaltınordu

DIRECT CONTACT

SEND AN ENQUIRY

Tell me briefly about your organisation and what you would like to discuss.

Enterprise Competitiveness & International Growth Adviser

PRIVACY & INFORMATION USE

Information you provide is used to respond to enquiries, review your IGRA assessment, prepare and deliver your report, and communicate with you about the service. It is not added to a mailing list or used for unrelated marketing.This website and its enquiry form use Carrd. IGRA responses are collected through Fillout. Each case is reviewed manually, with assessment information processed using ChatGPT to support research, analysis and report preparation. Gmail is used for service communications.For questions about your information, or requests for access, correction or deletion, contact [email protected].Provider privacy information: Carrd · Fillout · OpenAI · Google

Gültekin Özaltınordu
Enterprise Competitiveness & International Growth Adviser

International Growth Readiness Programme

PRACTICAL. STRATEGIC. RESULTS-ORIENTED.

© 2026 Gültekin Özaltınordu. All rights reserved.